T-Mobile x OpenAI

Plus Kling AI releases motion brush...

Jelani Abdus-Salaam
September 23, 2024

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Here’s What’s On The Menu For Today

🤖 T-Mobile x OpenAI
✨ FedEx Using AI
📰 News Hot Off The Press
💰️ Newly Added AI Tools

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T-Mobile partners with OpenAI for customer service revamp

T-Mobile has partnered with OpenAI to integrate AI technology into its customer service operations, aiming to enhance the customer experience and streamline support processes. This collaboration marks a significant step in the telecom industry's adoption of advanced AI solutions for customer interactions.

The partnership will utilize OpenAI's large language models to improve T-Mobile's customer service capabilities
T-Mobile plans to use AI to assist human agents and potentially handle some customer inquiries directly
The implementation will be gradual, with a focus on maintaining the human touch in customer interactions

Venezuelan journalists are turning to AI-generated avatars to report news safely amid a government crackdown following disputed election results. This innovative approach allows them to continue sharing information without fear of reprisal, as being on camera has become increasingly dangerous

At least eight journalists have been detained since the July 20 election, with Venezuela ranking 156th out of 180 countries on the World Press Freedom Index
The journalism platform Connectas initiated the AI avatar project to protect reporters' identities while delivering factual reports
This method enables journalists to continue their work in a country where independent media faces severe restrictions and potential persecution.

FedEx is undergoing a significant AI transformation, leveraging advanced technology to enhance its operations and customer service. The company is implementing an evolving AI model that will progressively take over more tasks traditionally performed by humans.

FedEx has laid off 22,000 employees as part of this AI-driven transformation.
The company is using AI to deliver "high-quality service" and improve efficiency.
This move is part of a broader strategy to integrate AI and automation across various aspects of FedEx's operations.

MORE NEWS

T-Mobile partners with OpenAI for customer service revamp (link)

Palantir Wins $100 Million US Contract for AI Targeting Tech (link)

Medical Centers Tap AI, Federated Learning for Better Cancer Detection (link)

Kling AI has released its 1.5 update and it includes a new motion brush feature (link)

Vertical video generations are now available to all users with Gen-3 Alpha Turbo (link)

Venezuelan journalists are using AI to protect identities amidst government crackdown (link)

OpenAI to Decide Which Backers to Let Into $6.5 Billion Funding (link)

Apple Intelligence is now available in public betas (link)

Microsoft wants Three Mile Island to fuel its AI power needs (link)

Altman previews big leaps ahead for OpenAI's Strawberry (link)

LinkedIn suspends AI training using UK user data (link)

Apple's standoff with EU regulators enters new phase (link)

Microsoft AI Needs So Much Power It's Tapping Site of US Nuclear Meltdown (link)

Fedex uses AI to deliver "high-quality service" after firing 22,000 humans (link)

Meta has a major opportunity to win the AI hardware race (link)

Amazon releases a video generator — but only for ads (link)

UK to host November AI safety conference in San Francisco (link)

Try out OpenAI o1 in GitHub Copilot and Models (link)

TikTok owner ByteDance taps TSMC to make its own AI GPUs to stop relying on Nvidia (link)

Re-opened Three Mile Island will power AI data centers under new deal (link)

Trying to break OpenAI's new o1 models? You might get banned (link)

Alibaba's Qwen 2.5 AI models are gunning for Llama 3's crown in latest benchmark (link)

YouTube Shorts to integrate Veo, Google’s AI video model (link)

Nvidia researcher Jim Fan expects "GPT-3 moment" for robotics in the next few years (link)

IBM, UN Launch Free-to-Use Advanced AI Energy Forecasting Tools (link)

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This issue was written in collaboration with Midjourney, Perplexity, and Grammarly and edited by a human. Welcome to the future.

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